The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment

This unit of competency could be assessed on its own or in combination with other units relevant to the job function, for example CPPSIS4023A Facilitate effective spatial client relationships.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide theoretical and practical evidence of:

applying qualitative and quantitative measurements

applying risk management techniques

assessing and acting upon contingencies

communication and interpersonal skills

identifying and assessing opportunities for process change

knowledge of spatial services quality systems.

Specific resources for assessment

Resource implications for assessment include access to:

assessment instruments, including personal planner and assessment record book

assignment instructions, work plans and schedules, policy documents and duty statements

registered training provider of assessment services

relevant guidelines, regulations and codes of practice

suitable venue and equipment.

Access must be provided to appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with disabilities.

Context of assessment

Holistic: based on the performance criteria, evidence guide, range statement, and required skills and knowledge.

Method of assessment

Demonstrated over a period of time and observed by the assessor (or assessment team working together to conduct the assessment).

Demonstrated competency in a range of situations, that may include customer/workplace interruptions and involvement in related activities normally experienced in the workplace.

Obtained by observing activities in the field and reviewing induction information. If this is not practicable, observation in realistic simulated environments may be substituted.

Guidance information for assessment

Assessment requires that the clients’ objectives and industry expectations are met. If the clients’ objectives are narrowly defined or not representative of industry needs, it may be necessary to refer to portfolio case studies of a variety of SIS requirements to assess competency.

Oral questioning or written assessment and hypothetical situations (scenarios) may be used to assess underpinning knowledge (in assessment situations where the candidate is offered a preference between oral questioning or written assessment, questions are to be identical).

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.

All practical demonstration must adhere to the safety and environmental regulations relevant to each State or Territory.

Where assessment is for the purpose of recognition (recognition of current competencies [RCC] or recognition of prior learning [RPL]), the evidence provided will need to be authenticated and show that it represents competency demonstrated over a period of time.

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.

Assessment processes will be appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed.

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills

communication skills to:

discuss vocational issues effectively with colleagues and customers

impart knowledge and ideas through oral, written and visual means

provide services for customers

computer skills to complete business documentation

literacy skills to:

assess and use workplace information

read and record data and write technical reports

research and access routine sources of spatial data

numeracy skills to:

analyse errors

perform mental calculations

record and interpret statistics with accuracy and precision

undertake computations

organisational skills to:

prepare and administer documentation

prioritise activities to meet contractual requirements

self-management skills

spatial skills to:

conduct theoretical analysis

exercise precision and accuracy in spatial operations

archive and retrieve spatial data

perform spatial data management and manipulation

manage files

work effectively as part of a team

Required knowledge

customer relations guidelines

organisational policies and guidelines

quality assurance principles relating to spatial data management and manipulation

risk assessment principles

safe work practices

spatial information principles and their application

surveying and spatial information services (SSIS) project contingencies

spatial services

spatial technologies

spatial referencing systems

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Processes may include:

application of project specifications or plan

application of company policy and processes

cost-effective work practices

clustering workloads

cultural approaches

enhancement of company policy

enhancements to project plan

discussions with clients

discussions with supervisors

discussions with team

issues register recordings

quality assurance procedures

review of products, services and company policy

value adding.

Problems may include:

administration

environmental, land and geographic information errors

asset management

contractual issues

dataset errors

digital imagery quality

equipment failure

integration issues, such as the difficulty in integrating environmental, land and geographic related datasets

managing day-to-day workload

location-based contingencies

poor communication

telecommunications

software issues

workload.

Relevant personnel may include:

colleagues

registered surveyors

site personnel

staff or employee representatives

supervisors or line managers

suppliers

users.

Organisational guidelines may include:

code of ethics

company policy

legislation relevant to the work or service function

manuals

OHS policy and procedures

personnel practices and guidelines outlining work roles and responsibilities.

Error analysis may include:

accuracy

communication

computations

contingency management

cost

customer service

dataset

safety

software application

technological practice

teamwork.

Ideas may include:

considerations based on:

ability to add value

cost-effectiveness

environmental issues

implementation techniques

increased customer satisfaction

management support

practicality.

Legislation refers to relevant state, territory and federal Acts, including:

anti-discrimination

consumer protection

environmental

freedom of information

industry codes of conduct

OHS

public health

relevant Australian standards

trade practices.

Spatial service quality improvement may include:

asset management standards

enhancement or expansion of:

cartographic services

datasets

digital imagery

environmental, land and geographical information

location-based services

mapping facilities

site analysis

surveying standards

town planning.

OHS may include:

Australian standards

development of site safety plan

identification of potential hazards

inspection of work sites

training staff in OHS requirements

use of equipment and signage.